When will my store pickup order be ready?
If you placed an in-store pickup order and supplied your email address at the time of purchase, you will receive an email notification when your order is ready for pickup. Please do not drive to the store until you have received the ready for pickup confirmation message. It can take up to 24 hours for in-store pickup orders to be fully prepared.
If you didn't supply an email at the time of purchase and would like to verify if your order is ready, please contact the pickup location directly. Store contact information can be found on our store locator page.
Still have questions? Please reach out to our customer service team. Our team is standing by to assist between 9:00am and 5:00pm EST Monday through Friday. Store locations are open on the weekends to assist with questions.
How to Contact Us
Still have questions? Our team is standing by to assist
General questions: help@boynecountrysports.com
Order assistance: customerservice@boynecountrysports.com
Return assistance: returns@boynecountrysports.com
We respond to inquiries within 1 business day. Requests submitted on weekends will be resolved the following Monday.
Phone
Need immediate assistance? Give us a call…
Web assistance: 844.228.4080
In-store assistance: Store Locator
BoyneRewards: 800.442.2929
Our support team is available during business hours only from 9:00am - 5:00pm EST Monday through Friday.