When will my order arrive?

May 29, 2024

At Boyne Country Sports we strive to fulfill all orders within 24-48 hours, Monday through Friday. In most cases orders are fulfilled and shipped within 24 hours of confirmed payment. However, some items must be fulfilled from remote locations and require extra processing time. If you supplied an email address at the time of purchase, you will receive detailed notifications via email when your order has shipped and when it has been delivered. The shipping confirmation notification will contain detailed information about your shipment, including the ship date, tracking number, estimated arrival date, carrier tracking link, selected service and more. Please click on the tracking number to monitor your shipments progress and subscribe to updates provided by UPS 

If you placed an in-store pickup order and supplied your email address at the time of purchase, you will receive a notification when your order is ready for pickup. Please do not drive to the store until you have received the Ready for Pickup confirmation notification. It can take up to 24 hours for in-store pickup orders to be fully processed.

You can also view your tracking information via the order confirmation page that populated immediately after placing your order. Members can also view purchase history and tracking information by logging into their account.

If you’d like to have your order held at a physical UPS pickup location, please let us know. In most circumstances, we can set that up for you at no extra charge.

If you did not receive an order confirmation with tracking details, please email our customer service team or call at 844-228-4080.


How to Contact Us

Email

Still have questions? Our team is standing by to assist

General questions: help@boynecountrysports.com
Order assistance: customerservice@boynecountrysports.com
Return assistance: returns@boynecountrysports.com

We respond to inquiries within 1 business day. Requests submitted on weekends will be resolved the following Monday.

Phone

Need immediate assistance? Give us a call…

Web assistance: 844.228.4080
In-store assistance: Store Locator
BoyneRewards: 800.442.2929

Our support team is available during business hours only from 9:00am - 5:00pm EST Monday through Friday.