When can I expect my order to ship?

May 28, 2024

All orders are shipped within 1-2 business days of confirmed payment. Generally, most orders are shipped within 24 hours. However, in some cases item(s) may be fulfilled from remote resort locations and may take longer to fulfill. Our customer service team can provide you with an estimated shipping & handling time if you provide us with a shipping destination zip code and the item(s) you are interested in purchasing.

All orders $50.00 or more are shipped via UPS Ground for free. We do charge $8.00 for standard UPS Ground shipping on orders valued $49.99 and under. We also offer expedited shipping options at checkout:

  • $8 for UPS Ground - 2-5 business day delivery
  • $40 for UPS 2nd Day - 2 business day delivery
  • $75 for Overnight - 1 business day delivery
Please keep in mind that our 1-2 business day handling time applies to all orders, even if expedited options are chosen at checkout. Orders ship Monday through Friday only. Weekend orders are shipped the following Monday. Orders placed after 2pm on business days will not be shipped until the following day. 


Once your order has shipped, you will receive a shipping notification confirmation via email with tracking details. Members can access their shipping status by logging into your account. Detailed information can be found on our shipping policy page.

Still have questions? Our customer service team is standing by to assist.

 


How to Contact Us

Email

Still have questions? Our team is standing by to assist

General questions: help@boynecountrysports.com
Order assistance: customerservice@boynecountrysports.com
Return assistance: returns@boynecountrysports.com

We respond to inquiries within 1 business day. Requests submitted on weekends will be resolved the following Monday.

Phone

Need immediate assistance? Give us a call…

Web assistance: 844.228.4080
In-store assistance: Store Locator
BoyneRewards: 800.442.2929

Our support team is available during business hours only from 9:00am - 5:00pm EST Monday through Friday.