Experiencing shipping or delivery issues?

May 30, 2024

We understand how frustrating shipping issues can be. Please reach out to our customer service team directly. Our team is standing by to offer support. To monitor your shipments progress you can click the tracking link on your shipping confirmation notification to view tracking updates from UPS. Members can also review their order history and tracking details by logging into their account. That information can be helpful in resolving your shipping issue quickly and efficiently. Please keep in mind that UPS does not share any data with us that isn't publicly available. Unfortunately they do not offer merchants additional tracking information.

Having an issue related to your UPS delivery? Please visit UPS.com/track or call 1-800-742-5877. Once UPS takes possession of the package options are limited thereafter. UPS can often be your best resource for information about your shipment.


How to Contact Us

Email

Still have questions? Our team is standing by to assist

General questions: help@boynecountrysports.com
Order assistance: customerservice@boynecountrysports.com
Return assistance: returns@boynecountrysports.com

We respond to inquiries within 1 business day. Requests submitted on weekends will be resolved the following Monday.

Phone

Need immediate assistance? Give us a call…

Web assistance: 844.228.4080
In-store assistance: Store Locator
BoyneRewards: 800.442.2929

Our support team is available during business hours only from 9:00am - 5:00pm EST Monday through Friday.