How do I request an exchange?
Unfortunately, we are unable to process exchanges at this time. Please return the unwanted item(s) to our warehouse per our return instructions and place a new order for the replacement item. You are welcome to contact us to check on product availability. The fastest way to ensure you get the desired item(s) is to return the original purchase, once the return is accepted make a separate purchase for the replacement item(s).
If you need assistance please reach out to our customer service team. Please visit our return policy page for more information.
How to Contact Us
Still have questions? Our team is standing by to assist
General questions: help@boynecountrysports.com
Order assistance: customerservice@boynecountrysports.com
Return assistance: returns@boynecountrysports.com
We respond to inquiries within 1 business day. Requests submitted on weekends will be resolved the following Monday.
Phone
Need immediate assistance? Give us a call…
Web assistance: 844.228.4080
In-store assistance: Store Locator
BoyneRewards: 800.442.2929
Our support team is available during business hours only from 9:00am - 5:00pm EST Monday through Friday.