How do I resolve an issue with an online order?

June 4, 2024

Having issues with an order you placed online? Please contact our customer service team. Our team of experts are standing by to assist from 9:00am to 5:00pm EST Monday through Friday. We strive to resolve all order related issues within 1 business day. Please have your order number handy so we can quickly locate your information. If you experience an order related issue over the weekend please send us a message or contact the Store Location near you. Our team will resolve your issue the following Monday. You can also visit our Help Center to review frequently asked questions.


How to Contact Us

Email

Still have questions? Our team is standing by to assist

General questions: help@boynecountrysports.com
Order assistance: customerservice@boynecountrysports.com
Return assistance: returns@boynecountrysports.com

We respond to inquiries within 1 business day. Requests submitted on weekends will be resolved the following Monday.

Phone

Need immediate assistance? Give us a call…

Web assistance: 844.228.4080
In-store assistance: Store Locator
BoyneRewards: 800.442.2929

Our support team is available during business hours only from 9:00am - 5:00pm EST Monday through Friday.