How do I submit a receipt for missing Reward points?

Missing points for a recent purchase? If you purchased online while logged into your BoyneRewards account, or provided your BoyneRewards number while at a physical location, your purchase should appear in transaction history within 24 hours after the date of purchase. For lift tickets, lessons, rentals, or other dated activities that you purchase in advance, your points may not appear in your account until your arrival date. You can log into your account on https://boynerewards.com and view your transaction history to see account activity within the past 6 months. Recent purchases will appear 24 hours after your purchase. If you do not see points reflected 24 hours after a purchase, please complete our Claim a Receipt form online to submit all missing receipts.

Claims are accepted within six months from the date of purchase. Each receipt claim is reviewed and resolved by a BoyneRewards team member in the order that they are submitted. Please allow up to 30 days for those claims to be resolved. You will receive an email confirmation when your claim is resolved and points are posted in your account.

Still have questions? Please reach out to our rewards team directly at 1-800-442-2929 or email help@boynerewards.com. Our customer service team is standing by to assist Monday through Friday from 9:00am to 4:45pm EST.

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